Shipping Policy

ILJ Shipping Policy

At ILJ, we are committed to delivering your order with care, speed, and transparency.

Shipping Within the U.S.
 

We primarily ship to addresses within the continental United States. All in-stock items are typically processed and shipped within 2 business days, with delivery expected within 5 business days from the shipment date.

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International Shipping
We are happy to accommodate international shipping requests. To initiate an international order, please contact us directly through the contact form on our website prior to purchase. Additional shipping fees, customs duties, and delivery times will apply and are the responsibility of the customer.

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Made-to-Order & Factory-Sourced Items
For items that ship directly from our factory or are made to order, please allow 7–10 business days for delivery from the time you receive your shipping confirmation.

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Expedited Shipping
Expedited shipping options such as overnight or two-day delivery are available upon request. These services carry a significantly higher cost, and customers will be responsible for the full amount of any expedited shipping charges.

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Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

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Delays
While we do our best to ensure timely delivery, ILJ is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.

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For questions or custom shipping requests, please reach out via our contact information at the bottom of our home page.